Samsung Galaxy Note - carbon blue (AT&T)
Typical Price: $199.99
CNET Editors' Rating: 4.0 / 5
The good: The Samsung Galaxy Note's 5.3-inch HD screen is ideal for showcasing multimedia. It has 4G LTE, a great 8-megapixel camera, and a souped-up S Pen stylus that brings new ways to interact with your phone.
The bad: The Galaxy Note's S Pen is small, has a delayed response, and requires a little training to use. The phone will be awkwardly large for some, and it doesn't fit easily into pockets.
The bottom line: With its huge screen and throwback stylus, the Samsung Galaxy Note is a polarizing smartphone that winks at tablet territory. Those who like their screens XL will find a top-notch device that lets multimedia shine. The S Pen adds some artistic potential, but for some, the phone will just simply be too big.
Design, Features & Performance (out of 10)
If you ask me, Samsung began marketing its Samsung Galaxy Note for AT&T on the wrong foot. It was a smart move anticipating reactions to its oversize 5.3-inch screen when the unlocked version first launched in Europe, but the problem with claiming that the Galaxy Note is a phone-and-tablet hybrid (a "phablet," if you will) is setting the expectation that it will be able to reduce your tablet dependence, or obviate the need for one in the first place. While that might be the case for casual tablet users, or for the tablet-curious, the Galaxy Note is firmly and unquestionably a Galaxy smartphone first. In the meantime, "phablet" has become a (fun, if meaningless) catchphrase for a product for which the manufacturers can't seem to decide which spin will net the most sales.
And where does that kooky-cool throwback S Pen stylus come in? The Galaxy Note's wand can take screenshots, jot your notes, and respond to pen pressure--all good stuff. Yet, if you never release the S Pen from its snug plastic tunnel, you won't miss out on the Note's essential smartphone features.
So forget worrying about the Galaxy Note as a tablet and think of it as the phone that it is. A good phone, too. If you like the idea of an LTE-ready Galaxy S II device with a high-quality 8-megapixel camera and a huge honking screen for watching movies, reading e-books, or doing other things you might do on a smartphone or a tablet, then this is a great device. If you enjoy the artistic promise of digital sketching, you might likewise keep it in the running. However, if 5.3 inches seems too ungainly for your hands, or if you balk at the thought of spending $299.99 on a smartphone, then leave this one be and seek out its smaller AT&T cousins, the still large Samsung Galaxy S II Skyrocket and the Galaxy S II.
Which Samsung engineer accidentally spilled Miracle-Gro on a Galaxy S II Skyrocket? That's what the Galaxy Note looks like, in the nicest possible way. At 5.8 inches tall by 3.3 inches wide by only 0.37 inch thick, it resembles a shingle with rounded edges, only one that comes in "carbon blue" (which looks black to my eyes) or "ceramic white." I reviewed it in blue.
Let's kick things off by addressing the elephant in the room: the Galaxy Note's size. The footprint is big, no doubt about it, and it's a bit of an awkward strain to hold in my smaller-size hands. There's no way this baby is slipping into my jeans pockets, but it's fine for my purse. I'm still a bit on the fence when it comes to my own usability. Operating it one-handed is a limited venture--it's much harder to draft an e-mail message or shoot off a quick text with one hand on the phone and the other holding a wrist strap on the bus. On the other hand, I appreciate the roomy virtual keyboard, which cuts down eye strain and gives fingers plenty of space to hit a digital key. This could speak volumes to my lack of skill as a virtual typist, but the keyboard width didn't prevent me from making mistakes, and I eventually switched from the Samsung keyboard in my e-mail client to the Android keyboard and Swype.
Although it's a big phone, it's pretty easy on the eyes, and the slim build keeps it looking light and lean. As with the rest of the Galaxy series, the Note's body is made from plastic materials. This doesn't make for the particularly premium experience that I feel $300 should buy, but I can't complain about the general aesthetic.
While plastic may not seem upscale, it does offer its own brand of durability over glass parts that can shatter or paint that can chip off metal fixtures. It weighs a chunky 6.3 ounces, but that heft also lends it a greater sense of structural strength.
The Galaxy Note's crowning glory is its 5.3-inch HD Super AMOLED screen with its 1,280x800-pixel resolution (that's WXGA, by the way). Samsung's family of AMOLED screen technology always looks bright, vivid, and saturated in color. The Note's behemoth is pretty similar, though pixel density appeared a little lower and the image was noticeably softer and less bright than on the Samsung Galaxy Nexus, which also has an HD Super AMOLED display. Photos looked crisp and alive, videos played back smoothly on the large, high-def screen, and e-books were easier to read than on smaller smartphone displays.
The rest of the phone looks a lot like others in the Galaxy S II family. You'll find a 2-megapixel front-facing camera above the screen; below it, there are the four customary touch-sensitive navigation buttons for Menu, Home, Back, and Search. The volume rocker is on the left spine, and the power button is on the right. On the bottom live the Micro-USB charging port and the hollowed-out slot for the Note's S Pen stylus. You can plug your headphones into the 3.5mm jack up top. If you're worried about losing it, the S Pen clicks firmly into place and stays there.
As with the international version of the Note, AT&T's Note packs an 8-megapixel camera with flash. The microSD card slot beneath the back cover holds up to 32GB of your goods.
Interface and slap-happy tricks
For navigation, you've got the most recent version of TouchWiz, Samsung's custom interface that rides over Android; in this case, Android 2.3 Gingerbread. AT&T is fully expected to update the Note to Android 4.0 Ice Cream Sandwich, though there's no public timeline yet.
As a reminder, here are some things you can do with TouchWiz: pull down the notifications menu to access system settings; pinch the screen to see an overview of your seven customizable home screens; and cycle through them crazy-fast by holding down and swiping along the row of dots. On the Note, you can also take a screenshot by swiping the edge of your hand left and right across the screen. The latter didn't always work seamlessly and may take a little getting used to. It felt a little unnatural to me, and I can't see myself using that method, but having an extra way to perform a task never hurts. (You can also capture a screenshot by pressing the Power and Home buttons, or by using the S Pen.)
Screenshot-swiping isn't the only gesture that Samsung added. Rotate your finger over a Gallery photo and the image will rotate, too. Shake the device to trigger a search for Bluetooth devices. Then there's my favorite: flip the phone over or press your hand over its face to pause a song or video, or mute an incoming call. These are all fun, clever ways to interact with the device in addition to the usual finger-tap settings.
S Pen stylus and memo apps
Now let's move on to the phone's most controversially thrilling facet: that stylus. Physically, it's a wisp of a thing, just 4.1 inches tall and 0.2 inch thick, with a button on the side that serves as a shortcut to perform a handful of tasks. The S Pen is reasonably comfortable in the hand, but it's so slim and light (just 0.1 ounce, rounded up) that holding it sometimes feels like grasping at air. There's also the distinct possibility that once it's unsheathed, it'd be easy to drop or misplace.
Samsung says you can buy an S Pen accessory called the S Pen Holder Kit that will look just like a larger, thicker ballpoint pen. It costs $59.99 and comes with an additional S Pen. I read that as an acknowledgment that the S Pen could feel more natural in the hand. A little later this week, I'll be taking a much closer look at drawing and writing with the S Pen over longer periods of time, including with the larger Holder Kit pen in hand, so stay tuned.
The memo apps are where most of the creative action happens. Tap twice on the screen while holding down the S Pen button to pull up Quick Memo, a fast way to start jotting a note. You can later retrieve the memo from the more sophisticated S Memo app. Both let you draw, handwrite notes, and annotate Web sites; S Memo also supports voice recordings and typed text, for instance, but it won't launch from the pen. Apps optimized for the S Pen cleverly respond to 128 different levels of pressure. Harder strokes leave thicker lines, and you can press lighter for shading. Just take care where you put your hands; the wrong placement could create unwanted pen lines.
The apps offer a great alternative to the rigidity of typing, and system integration is reasonably good. For example, you can add a handwritten Quick Memo note to a calendar event. You can write with the S Pen in almost all text fields; you turn that on when you tap the pen icon on the Samsung keyboard. Writing is a little strange at first, since there's some lag in seeing your strokes appear on the screen. While I hardly have the world's most elegant handwriting, the S Pen made it look even more scrawled. It takes a little time to pick up certain navigation shortcuts and work your way through the various apps; I found myself becoming frustrated at the beginning, and expect that I'll adapt as I grow more used to the environment.
I do like the tool for converting handwriting into text. It works better the more neatly you write, and it won't work perfectly every time. I also appreciate the undo and eraser tools in the memo apps, as well as the setting for lefties.
Although I've said that the S Pen isn't necessary for using the Galaxy Note (unlike those styluses of yore), there are some advantages beyond keeping your greasy, grimy digits off that huge smudge magnet of a screen. Samsung has programmed a pair of memo apps to work with the S Pen, and is encouraging other developers to create their own compatible apps as well. There will be about 20 of these apps at launch.
The S Pen isn't for everyone. First there's the learning curve of creating legible notes. I also have yet to see if it can fit my particular work flow after the novelty wears off. I can, however, see how artists and people with more free-flowing thought processes might appreciate the flexibility with which they can express their ideas. I especially see the benefit of quickly, easily creating and sharing digital sketches on the fly, like these caricatures that Samsung used at CES to publicize the Note.
One of the Galaxy Note's most important smartphone features is its 4G LTE radio, which makes it one of AT&T's faster phones for uploading and downloading data. It's also got Wi-Fi, Bluetooth, and GPS; text and multimedia messaging; and Android's penchant for integrating social networks into your virtually limitless address book. You'll find all of Google's usual apps and services, like Google Maps with turn-by-turn voice directions, Gmail, Search, Google Music, and YouTube.
Apps are a huge part of the Note's experience, especially those created for the S Pen. In addition to the aforementioned memo notes is a game called Crayon Physics.
Samsung adds its own app package to the Galaxy Note, including its typical Kies Air and AllShare apps for sharing multimedia (like your photos, videos, and doodles) with your desktop and DLNA-compatible devices, respectively. There are also the Social Hub and Music Hub for organizing tools around Facebook and Twitter social networking, and listening to podcasts and tunes.
AT&T has also bequeathed the Note its usual complement of apps: the family tracker, a code scanner, an app to keep tabs on your account, and AT&T Live TV through a U-verse subscription. There's also the AT&T Ready2Go setup wizard.
Amazon Kindle for e-books, Qik Lite for video chats, Polaris Office, Pulse, Mini Diary, and Yellow Pages Mobile are other apps that have been preloaded onto the Note. The European version of the Note is home to S Planner and S Choice, which are two other S Pen apps.
One of the best features of most phones in the Samsung Galaxy S II line is the 8-megapixel camera. Not all cameras of this caliber can pass muster, but image quality on the Galaxy Note is admirable, and full-size photos look good offscreen as well as on the HD display.
The camera contains all the usual shooting and white-balance presets to take action shots, panoramas, and detect smiles in a variety of lighting scenarios. It also has anti-shake, blink detection, autofocus, and a timer.
Front-facing cameras are great for video chats and the odd self-portrait, but you'll get your best-quality shots from the rear camera. Still, Samsung generally does a nice job with the 2-megapixel shooter, and the same is true for this one. Test photos taken indoors with a good amount of natural light looked good, even when blown to full size on the computer screen. The camera naturally didn't capture extreme detail, and I could detect some digital noise when I peered closely, but colors displayed smoothly and were true to life.
Video capture and playback are also a big deal on the Galaxy Note; the HD screen can do both in 1080p. The high-definition videos look fantastic when played back on the 5.3-inch screen, though I would love to see some HD-optimized apps on here like the ones on Verizon's LG Spectrum, which has a Netflix HD app that sources HD videos by default, when they exist.
Recording video is straightforward. As is typical, the app keeps many of the camera settings, but also includes a shorter, lower-quality setting for taking video specifically for MMS. The Galaxy Note has 16GB of internal memory for your application and multimedia storage, and allows for up to 32GB more through a microSD card.
I tested the Samsung Galaxy Note (GSM 850/900/1,800/1,900MHz; 2,100MHz LTE) in San Francisco using AT&T's service. Call quality was pretty good in my tests so far. At full tilt, volume is a little low, but I had no trouble hearing in a quiet setting. Call clarity was admirable, with no discernable background noise throughout a 20-minute test call. There was something just a little off in how voices sounded. It was hard to put my finger on, but they weren't quite as rich or as clear as I've heard on other phones.
According to my test caller, my voice didn't sound fully natural, or like me. Instead, he said I sounded a bit hollow and echoey, as if I were speaking from within a can or underground. He also thought that I sounded a bit muted at the higher frequencies, though volume was no problem and the line sounded very clear.
Samsung Galaxy Note call quality sample Listen now:
I tested the speakerphone by holding the phone at waist level. Volume was very loud, but I'd rather turn it down than not be able to turn it up. My caller's voice sounded buzzy and hollow to my ears, and he reported the customary speakerphone echo and flattened voice quality, but had few other real complaints. On the whole, the speakerphone was very effective--my caller and I understood every word during a long conversation in a relatively quiet environment.
One benefit of AT&T's version of the Note is the slight bump in processing power: a 1.5GHz dual-core processor instead of the 1.4GHz dual-core chip on the unlocked version of the phone. Navigating among apps has so far been a pretty satisfying experience. The same goes for the phone's 4G LTE speeds, which were impressively zippy in San Francisco. Diagnostic results measured in the Speedtest.net app ranged from 12 to 25Mbps down and ranged from 5 to 12Mbps up; very fast. My real-world tests had Web sites loading in 4 to 16 seconds. CNET's mobile-optimized site loaded in 10 seconds, with the desktop site loading in 16. It took just 4 seconds to bring up the New York Times' mobile site and only 8 to switch over to the full view.
Battery life is a big question mark on a handset with such a power-hungry display, and it's to Samsung's credit that the Galaxy Note has an extra-large 2,500mAh battery to complement its extra-large screen. We'll be performing our own drain tests, but as an indicator, the Note has a rated battery life of 26 hours of talk time and a rated standby life of 40 days. However, take these numbers with the heaping qualification that you're unlikely to see such longevity if you're using the device for multimedia streaming.
The Galaxy Note has a digital SAR of 0.27 watt per kilogram.
There are two main questions at hand: is the Samsung Galaxy Note a phone worth buying, and if so, can it satisfy the need for a tablet?
So long as you're all for supersizing, I can emphatically answer "yes" to the former. It has all the high-flying specs that we loved in the original Galaxy S II and Galaxy S II Skyrocket, but an even larger, HD Super AMOLED screen. While its size could make carrying the phone awkward, the screen real estate is ideal for interacting with HD games and multimedia, and for reading Web sites and e-books.
When you add in the S Pen, there's so much more potential for creative drawings and games. Whether it's little more than a party trick or if you'll ever use it on a regular basis depends on you. I think the screen size, rather than the stylus, will make it or break it for most buyers, but I do worry about the long-term comfort and security of the skinny pen if you don't feel like dishing out for a $50 pen holder accessory--a price I feel is a lot to ask.
Given the 5.3-inch screen, some people could indeed find the Note to be a workable smartphone/tablet hybrid device, or at least those who have casually considered buying a more budget tablet. Depending on the tablet size you'd be eyeing, a 5.3-inch screen is a far cry from a 10.1-inch display. There's really no comparison at that level, but there is an argument for people considering a 7-inch tablet.
Finally, pricing is an issue. Given the screen size, the juiced-up battery, and the S Pen, $300 seems fair for a device that keeps adding to AT&T's smaller Galaxy S II and Skyrocket phones. Still, with so many options already available, I can't help but think that the Galaxy Note will remain niche.
|Cellular technology||WCDMA (UMTS) / GSM|
|Band / mode||WCDMA (UMTS) / GSM 850/900/1800/1900|
|OS provided||Android 2.3 Gingerbread OS|
|Included accessories||Power adapter, Stylus|
|Service & support details type||Limited warranty|
Average User Rating: 4.0 / 5
User Rating Breakdown
5 Star: 49
4 Star: 4
3 Star: 3
2 Star: 2
1 Star: 0
Awesome Android Phone!
Rating: 4.5 / 5
on February 22, 2012
29 out of 31 users found this review helpful
Pros: 1. Build quality is very good
2. Large screen, Super Amoled HD at a 1200 by 800 resolution
3. Fastest phone I've ever used. It has a 1.5Ghz dual core processor 4. and 1GB of ram.
5. 5MP shooter that can do 1080p video as well
6. Great battery life
Cons: 1. Battery is difficult to remove
2. Micro-USB port is awkward to use
3. Plastic back (saves weight, but feels like I might snap it)
Summary: I bought my Note on a recent business trip to India. I was so impressed with this phone that I bought one for my wife and one for my mum. I've used an iPhone since 2007 and my last one was an iPhone4 which is undeniably a great phone. However I got very frustrated with a couple of things; the screen size is too small for me, iTunes in the worst program and user interface imaginable, Apples restrictive 'walled garden' policy, it's tendency to abuse its market position to dominate other companies, much like Microsoft in the 90's. For all these reasons I felt it was time for a change. I'm quite into technology so I knew about the Note and it looked very interesting and for me at least a perfect device. I thought it could replace my phone, tablet and laptop and to be honest that is proving to be the case so here is my review of the Note.
Build Quality - Samsung does use a lot of plastic in their phones so this does not feel like a really premium product. However the build quality is very good and the phone is ludicrously light for it's size and also stupidly thin!. An iphone 4 feels like a dense brick by comparison. The overall fit and finish is excellent. The back cover is made from a very thin plastic and looks like it could easily snap in half but in fact it is very flexible and can be folded in two with no sign of breaking(it's on You Tube). Don't try this at home though!
Screen - This is the largest screen on any phone to date at 5.3 inches and I find it fantastic. It uses Super Amoled HD at a 1200 by 800 resolution and the colours are extremely vibrant and super saturated. Although not quite the same pixel density as the Retina Display on an iPhone it blows it away in terms of brightness and colour. Off axis viewing angles are very good indeed though I do note a slightly greenish tinge which is due to the pentile display matrix. You will never use the phone this way however so its not an issue for me but it is there. Movies look amazing as do pictures. This is probably the best display on any phone at the moment.
Size - The most common criticism of the Note is that it is too big and that you have to have massive hands to use one. I find this to be totally untrue. I have average sized hands for a man and it's quite easy to use and comfortable to hold, even for long periods. My wife, who has much smaller hands than me also does not find it a problem. The other issue sited is that you will look stupid when using it as a phone, again totally untrue. I've used it out and about, the street, restaurants, pubs. No one has ever given me a second look. Not that I would care anyway.
Speed - This is without a doubt the fastest phone I've ever used. It has a 1.5Ghz dual core processor and 1GB of ram. To put this into perspective if you go back about 5 years this would have been a respectable spec for a desktop PC running Windows XP. This power is now in the palm of your hand which is amazing. Currently this is the fastest phone on the planet.
Phone calls - As a phone I would rate the Note as average, it's no better or worse than my iPhone 4. To be honest I rarely use it as a phone so this is not that important for me.
Battery Life - With a massive bright screen and dual core processor I thought that the Note would struggle to make it through a day. How wrong I was! It has a 2500mAh battery which lasts a day with heavy use and over 2 days with light use. I do charge the phone every day but most evenings it still has about 30% charge left unlike my iPhone4 which would either be dead of dying at the same point. For a smartphone this is a great battery life.
Camera - 5MP shooter that can do 1080p video as well. Not quite as good as the camera on an iPhone4S but still takes extremely sharp and vivid photographs.
S Pen - Samsung calls the stylus that comes with the phone an S Pen. It works very well but I don't use it much as I'm not very artistic. My friend who is very able loved it however and drew some very good pictures in a few minutes. It is useful for taking notes and I have used it for that. Nice to have but not that important to me.
User Interface - I have to say that after years of using IOS I have found Android to a revelation in terms of flexibility and control. I love the widgets and the fully customisable interface. I have to say it, the iPhone just looks dated and stilted in comparison with its rows of icons. Even better news is that the Note will be updated to the latest version of Android in the spring of 2012. Samsung uses its propitiatory Touch Wiz interface which I like well enough.
Android Market - It's true to say that the Android Market does lag behind Apples App Store in terms of selection and quality. However the gap is closing quite rapidly and most of the apps you really want or need are there, many for free.
Storage - Although not officially supported this phone works with a 64GB micro SD card which I have installed giving me a total of 80GB storage. All my music and films go on the SD card and I can load up days worth of entertainment. I love the fact that I can plug the phone into my PC and just dump files onto the SD card which the phone will recognise and categorise for me. No conversion required, and joy of joys, no iTunes! This for me is the biggest plus, I can put whatever content I want on the device with no hassle.
For me this is the perfect device, it does all that I want very well and is also a unique and beautiful product.
P.S., If you're will buy the Note, I suggest you have to check for best deal before you decide at: Androidlikeit.blogspot.com/p/galaxy-note-4g.html
I Love It!
Rating: 5 / 5
on January 19, 2012
14 out of 17 users found this review helpful
Pros: I've had it for two months. S-Pen is very sensitive, text recognition is a great feature, too. FM Radio was surprisingly fun to use. It's fast, and the display looks great. Excellent size, quality, ease of use. Looking forward to ICS update.
Cons: It wasn't released in the US in November ;)
Summary: I am a Mac user and it integrates well using SyncMate (and my Google account). I was anxiously awaiting the release of the iPhone 4S, but the small size of the iPhone was a deal-breaker for me, so I went with an Android and this phone is a joy. I am a petite woman and have no problem talking on this phone, nor handling it. LOVE IT!!!
The Best Phone You Can Buy Today!
Rating: 5 / 5
on February 14, 2012
11 out of 12 users found this review helpful
Pros: Screen Size, Brilliance & Resolution Rock
Battery Life is Fantastic (3 days)
Slim and Light design fits comfortably in front jeans pocket
Great reception/call quality
Cons: SPen is a little small and the button is hard to see/feel
Awkward to use one-handed - but better than being too small/cramped.
Back panel is a little slippery
External speaker could be louder
Volume and Power buttons should not be opposing each other
Summary: Originally I was a bit concerned that the phone might be too big - but now that I've had it for a couple of months I couldn't be happier. I don't think I'll ever be able to go with a smaller phone again! The size has not been an issue - and given that I spend most of my time using it for things other than phone calls - it is great having the large screen. If you are so concerned that it looks big when you are talking on it - use a bluetooth headset.
Certain widgets (weather for example) can eat up the battery, but if you turn off the constant syncing in the background, the battery life is fantastic. Much better than my Droid 2 Global.
The big screen makes it easy to use the onscreen keyboard - I don't really miss the slide out keyboard on my Droid.
I read a lot of reviews that comment about the "flimsy" back panel that covers the battery. Really? What's the big deal? When in place (99.99% of the time) it feels rock solid. Yes, when you remove it, it can flex. So what? Put it back on and be thankful that it is transparent to radio waves and won't affect your reception like a metal back might.
The extra screen real estate - and the brightness and sharpness of the screen (1280x800 is desktop computer screen resolution!) make it fantastic when using it as an E-Reader or as your SatNav device.
Pictures and video taken come out extremely sharp. Can touch the screen to focus on that point - or pinch to zoom in before taking the picture.
best phone there is - zero frustration
Rating: 5 / 5
on February 28, 2012
8 out of 8 users found this review helpful
Pros: effortless switch from touch ( casual and fast) to pen ( pixel accurate, annotate anything, never miss click a link again)and amazing voice - for the most frustration free phone you will every own - a game changer
Cons: cnet can't review right. it fits in your pocket, it works with one hand, everything they say is wrong.
Summary: are you a serious superphone user - browsing, media watching, schedules, todo -- this is the phone for you. Between the size the screen, added realestate, the pen and the amazing voice commands and recognition - I now do everything I do on my computer on the fly - I used to be so frustrated with my iphone and nexus one - hitting wrong links, not seeing room numbers, taking too long to do everything - now that is all gone. I am a 20 yr UI expert, who has worked with Apple, Google and others. This phone is a game changer - too bad the press can't see it for what it is. Samsung figured on the biggest a phone could be and still work as a phone ( pockets, one hand, ...) and reinvented the phone/tablet world - this is the size and phone you want if you are a serious user.
The perfect form factor. Made for my Levis 501's
Rating: 5 / 5
on February 14, 2012
7 out of 7 users found this review helpful
Pros: Just about everything. Very hard to fault it. The pen in winter will be a winner.
Cons: Battery life if all features are enabled. But that a an industry problem.
Summary: Get it and never look back. My tablet, point and shoot camera and video camera have been consigned to storage. I live in South Africa and go the Note in October last year. I am shooting wildlife videos with the Note attached to a Canon 15x50 IS pair of binoculars. (Made an alignment jig for it. It works ! 1080P wildlife video !